Privacy Policy
How Berneaurat Wood handles personal information.
This policy explains what data we collect, why we collect it, and how we keep it safe. We only collect information needed to respond to enquiries, process orders, and improve our service.
Information we collect
We may collect your name, email address, delivery details, and notes related to your order or enquiry. We also collect anonymous browsing data through cookies to understand which pages are most helpful.
How we use it
Information is used to respond to questions, fulfil orders, send care guidance, and improve our product range. We never sell personal information or use it for unrelated marketing.
Storage and security
We store information on secure systems with restricted access. Data is kept only as long as necessary for operational, legal, or accounting requirements.
Your choices
You can request access, correction, or deletion of your personal data by contacting us at [email protected]. We respond within a reasonable timeframe.
Third-party services
We may use trusted delivery partners and analytics tools. These services are chosen for reliability and are bound by confidentiality and data protection agreements.
If we update this policy, the latest version will be published on this page with an updated effective date.